Your Privacy Choices
Take control of your data. Manage what information we collect, how it's used, and who it's shared with.
Quick Actions
Common privacy actions you can take right now
What Data We Collect
Overview of all data types collected by our app
Contact Information
RequiredName, email address, phone number
Wellness & Activity Data
RequiredFeelings, daily tasks, wellness summaries, and activity you log
Location Data
OptionalPrecise location for nearby wellness and fitness features when enabled
Photos & Videos
OptionalMeal and wellness photos for calorie scan and AI features
Analytics Data
App usage patterns, feature interactions, performance data
Device Information
RequiredDevice ID, OS version, app version (for bug reports and notifications)
Privacy Preferences
Control how your data is collected and used
Wellness Data Collection
Required for core app functionality. This includes feelings, daily tasks, and wellness summaries.
Analytics Data
Help us improve the app by sharing anonymous usage data. This does not include personal wellness information.
Location Services
Allow location access for map and local wellness features when you enable them.
Marketing Communications
Receive emails about new features, wellness tips, and app updates.
Third-Party Data Sharing
Services we use that may receive your data
Firebase (Google)
RequiredPurpose: Authentication and push notifications
Data Shared: Email, name, FCM tokens
OpenRouter / OpenAI
Purpose: AI-powered wellness features
Data Shared: Images you submit for scan features (processed per our retention policy)
Note:
Some services (like Firebase for authentication) are required for the app to function. Disabling optional services may limit certain features. We never sell your data to third parties.
Your Data Rights
You have the right to control your personal information
Right to Access
View all personal data we have collected about you.
Right to Portability
Download your data in a machine-readable format.
Right to Rectification
Update or correct inaccurate information.
Right to Deletion
Request permanent deletion of your account and data.
Data Retention Policy
How long we keep your data
Active Accounts
We retain your data for as long as your account is active and for a limited period after deletion, as described in our Privacy Policy and applicable law.
Deleted Accounts
After account deletion, most data is removed within 30 days. Some records may be retained longer where required for legal or security purposes, then permanently deleted.
Backup Data
Encrypted backups may retain data for up to 90 days after deletion for disaster recovery purposes.
Need Help?
Have questions about your privacy? We're here to help.
Email Us
privacy@symhealth.comCall Us
+1 (208) 353-7695Mail Us
Sym Wellness Technologies, Inc.
123 Wellness Street, Suite 100
San Francisco, CA 94105
United States